Frequently asked questions
How does AddHawk work?+
Search for a receiving location near you, ship your package there, and pick it up at your convenience. Each location sets its own hours and fees.
Is it safe?+
Every location on AddHawk is a staffed business. Packages are held securely until you collect them. We encourage users to review locations to maintain quality.
Which carriers are supported?+
Supported carriers vary by location. Each listing shows which carriers are accepted — UPS, FedEx, DHL, USPS, Canada Post, and Purolator are the most common.
How much does it cost?+
Pricing is set by each individual location. Most charge per package or offer monthly plans. Check the listing for current pricing.
How do I add my business?+
Visit the "List a location" page and fill out the form. Your listing will appear in the directory after submission.
Can I receive packages from any online store?+
Yes. Just enter the receiving location's address when checking out. The business will hold your package until you pick it up.